Shipments and returns
Your pack shipment
We Offer Shipping on Orders $25 and up. Items marked with a ‘Free Shipping on Orders $25 and Up’ logo may qualify for free standard economy ground shipping to the contiguous United States (48 states) for most orders with a value greater or equal to $25 USD. Oversized products and direct ship products are excluded from this offer unless otherwise noted. The policies listed above are subject to change at any time without notice.
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
1.SHIPPING POLICY
https://ManoXo.com/ is committed to excellence, and the full satisfaction of our customers.
https://ManoXo.com/ proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. https://ManoXo.com/ also offers same day dispatch.
2. SHIPPING
All orders for our products are processed and shipped out in 4-10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
3. WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you haveprovided an incorrect shipping address.
4. UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
5. LOST/STOLEN PACKAGES
https://ManoXo.com/ is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.
6. RETURN REQUEST DAYS
https://ManoXo.com/ allows you to return its item (s) within a period of 90 days. Kindly be advised that the item (s) should be returned unopened and unused.
7. OUT OF STOCK ITEM PROCESS
https://ManoXo.com/ has the following options in the event there are items which are out of stock https://vinicart.com/ Wait for all items to be in stock before dispatching.
8. IMPORT DUTY AND TAXES
When dealing with https://ManoXo.com/ you have the following options when it comes to taxes as well as import duties:You will be required to settle the requisite fees when the items are arriving in the destination country.
9. ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.
9. CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts: Email – info@ManoXo.com
